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shopphilandteds.com - Contact Us

We're constantly working to improve our customer experience, know our products the best we can, use them, and stay current on all the new stuff on the market. If we don't answer the phone during business hours (it's rare), we're in a group meeting or in a clinic learning more about the products we sell. But we call and email EVERYONE back! Hours: Mon-Fri: 9am-7pm EST, Sat: 9:30am-6pm EST, Sun: Closed

By Phone
(Questions & Sales)
(800) 890-9425
(International)
(248) 896-3118

By Fax
(248) 738-6300

By Mail
shopphilandteds.com
2240 Greer Blvd
Sylvan Lake, MI 48320

By Email
info@shopphilandteds.com

By LiveChat
Click here to chat live with a Customer Care representative.


Customer Care Topics

Contact Us
Need to get in touch with us? We're here to help! Here's how to reach us - by email, telephone, online chat, fax, or even snail mail. All of our contact information is located at the top of this page.
Customer Testimonials
What have our customers been saying about their experiences with us? We consider quality customer service a key element of our business - we truly want to make your experience with us a positive one. Here's some of the feedback we've received.
Shipping
shopphilandteds.com provides Free Shipping on All Orders over $99! Want to read the details of our shipping policy, get delivery time estimates, or look into express shipping options? This is the place!
Manufacturers Warranty Information
We provide the length of every product's warranty on the product info page - but there is often more to a warranty than how long it is in effect. This is where to read the details on each manufacturer's warranty policy, before you buy.
Lifetime "No Worries!" Returns
"No Worries" means no stress for our customers - your satisfaction is guaranteed, thanks to our lifetime hassle-free return policy. This is where to read more about our lifetime return policy, or to fill out a request for a Return Authorization number.
Gift Certificates
phil&teds products make great gifts for parents - but with so many models, features, colors, and accessories, it can be tricky to choose which one to give. Fortunately, you don't have to - you can simply get a shopphilandteds.com gift certificate, and leave the choice up to them!
Product Reviews
One of the most powerful tools at the disposal of the savvy internet shopper is the ability to read the opinions of others who've already purchased an item. Click here to browse through our extensive database of product reviews, or to post your own review.
Price Matching
We really want you as our customer! If you find a lower price ANYWHERE else for ANY of the items on our site, we would love the opportunity to match it.
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